Policy on Payment of Fees

Currently, all Equity Leadership Institute programs are invoiced and administered by the Equity Leadership Institute. Program fees, program dates, and further details can be accessed through the website www.equityleadershipinstitute.com.

All program fees related to enrollment in any of our programs are due at least 30 days before the first session. Payment can be made via credit card or PayPal. Organizations are welcome to request an invoice first and pay 30 days prior to the start of the first session.  Individual participants paying upfront with their personal funds and receiving reimbursement from their organizations can do so under the same terms described in this policy. In such cases, the participant’s organization will still receive an invoice from Equity Leadership Institute. 

Once a participant is accepted into a course and completes their official registration details through the enrollment process, the participant’s eligibility to attend the course is subject to receipt of payment for all fees and tuition.

The participant’s/authorized organizational representative’s signature on the enrollment form authorizes Equity Leadership Institute. to automatically invoice and/or charge the authorized credit card for the outstanding balance 30 days prior to the course start date. We will notify the authorized individual if a charge to the credit card is not approved or payment via another method is not received by the due date. Response and payment are required within 5 business days of our notification; if not, the student’s space in the course will be released and you will be notified of your withdrawal.  

Equity Leadership Institute currently only accepts payment from organizational representatives and/or professionals invoicing their respective organizations (private, public, non-profit organizations or sole proprietorships). 

This policy is effective for open classes only and not for corporate cohorts. Terms and conditions around the payment of tuition and fees for private corporate cohorts are outlined in their contract.

Policy for Withdrawls and Refunds

If a participant chooses to withdraw from a registered course at least 10 business days prior to the first session, they will receive a full refund of any amounts already paid, excluding a $200 non-refundable registration fee, even if not charged upfront. In order to cancel and receive a refund, registered participants must notify Equity Leadership Institute in writing and at least 10 business days before the first session begins.  

Written notice, by email, of cancellation shall be effective on the date it is received by Equity Leadership Institute.  Refunds (less the non-refundable registration fee and any transfer costs) will be processed within 5 business days following the receipt of written notice. Depending on your provider, refunds can take up to 30 days to be reflected on your credit card statement.  

If a participant, or their organizational representative, does not notify us of their intention to withdraw at least 10 business days in advance of the first session, they will forfeit the full course fee. 

Cancellation requests can be forwarded to: info@equityleadershipinstitute.com

Oral cancellations in person or by phone, choosing not to attend without notification, or contacting an instructor or coach directly will not be considered as acceptable ways to obtain a refund and withdraw from the course. 

In rare cases, Equity Leadership Institute may need to cancel or reschedule courses. Cancellations and rescheduling initiated by our organization will result in a full refund to enrolled students if another suitable course or program schedule is unavailable. 

Dispatch/Delivery of Goods

Equity Leadership Institute will email a Registration Confirmation as proof of purchase for workshops booked and paid for online. No tangible tickets are issued or sent via post.  An email will be sent prior to workshops as a reminder of relevant information regarding location, date, time, and inclusions eg. catering and workshop materials.